Patient Advocacy in Charlotte
Connecting threads of care
Protect your rights
Most of us believe that we can advocate on our own behalf. However even those who are experienced in the healthcare industry including physicians will tell you that navigating a diagnosis alone is a risk. Managing healthcare is often complex requiring teams of specialized providers working in collaboration to create a plan of action. As healthcare advocates we work with you and your loved ones to understand what is important to you and assist you in making sure your goals and priorities are reflected in your plan of care.
Collaborate with your health care team
Leaving no stone unturned, we communicate directly with the healthcare team, get the answers you need, and escalate concerns when necessary. Health care providers understand that by working with an advocate, communication and decision making can be expedited making care delivery more efficient and effective. This results in getting you or your loved one the much needed care and attention you deserve and avoid unnecessary days in the hospital.
Navigating medical care
As nurses experienced in the healthcare industry we know how to breakdown the silos that exist in our care systems, navigate the care options that are available, and effectively communicate with the healthcare providers. We also know how to avoid mistakes, anticipate gaps in care and help to expedite your care and shorten your stay in the hospital. We can help get to the right physician faster in order to understand your options with complex medical diagnosis, saving you time, money and stress.
If you live away we can serve as the eyes and ears for your loved ones. We do this by conducting routine assessments and evaluations while making recommendations for assistive changes or additional resources that can help maintain safety and prevent injury.
As an only child, making decisions for loved ones can be overwhelming. We can act as surrogates to provide you with the information, recommendations and assurance needed to provide peace of mind throughout the decision making process.